Police Chiefs’ Strategies to Address Critical Police Service Problems

While 2020 has brought dramatic change in all of our lives, 2021 has continued to be a challenge for law enforcement, with widespread staff shortages, an increase in crime in some jurisdictions, and increasing difficulties associated with law enforcement. reform efforts.

Police1 asked law enforcement experts to outline solutions to current and emerging issues that police chiefs and officers will face in 2022. We hope this handbook serves as a roadmap to help you navigate it. success on the way forward. Here are some excerpts from “22 on 2022: A police leadership playbook”.

For a PDF of the complete playbook, complete the form below.


Judy Pal

Judy Pal

The past year has demonstrated the value of timely, truthful and targeted communication during a crisis. Agencies that have remained silent or allowed the “cement to harden” on an incorrect narrative have paid the price.

And while an agency may not have a lot of facts to share at the start of a crisis, it can lay the groundwork for the truth about the incident and educate stakeholders on what to do. Silence is a breeding ground for misinformation, malicious disinformation and rumors – usually not in favor of the main agency.

Be aware of the four important stakeholders you will need in your corner during a crisis: your employees, elected officials, your community and the media. Constantly strive to build a community of advocates who will support and amplify the important messages that need to be conveyed during a crisis.

The year 2022 will not be any easier to deal with disinformation and rumor. Develop the means and materials now to help manage, deliver and amplify important messages when it really matters.

Read: Managing the media when the crisis hits your hometown

Judy Pal is a law enforcement communications expert who has held executive leadership positions for police in Canada and the United States, including as Deputy Commissioner for the NYPD, Director of Operations for FBI-LEEDA and Chief Baltimore and Milwaukee Police Services Staff. She offers advice and training in person and online, on demand in image, internal culture and communication for law enforcement.


Chief Sean Washington

Chief Sean Washington

The law enforcement profession is constantly evolving as our policing environment evolves and technology continues to advance. As professionals, law enforcement agencies scan the horizon to identify trends and anticipate the future of law enforcement. Over the years, our communities and government agencies have become more aware of the environment and the relevance of the impact of carbon emissions. Over the past few years and in an effort to align with a variety of federal and local government initiatives, many law enforcement agencies have deployed or are beginning to consider electric patrol vehicles. Although electric vehicle technology has become more prevalent in our communities, the use of these vehicles for law enforcement operations is still relatively rare.

Police executives should note and understand that each jurisdiction is different and has unique service requirements. An agency’s topography, traffic conditions, size of coverage area, weather, availability of charging stations (infrastructure) and other variables should be carefully considered when assessing the location. practical use of electric vehicles for patrol operations. The results of the electric vehicle pilots have proven that this technology should remain a consideration for law enforcement agencies as we move into the future.

Read: Meet this cheated Californian PD Tesla

Chief Sean Washington is the senior police official in the Fremont, Calif., Police Department and has been a 24-year law enforcement veteran. Several years ago, he led an initiative to deploy one of the country’s first fully deployable electric patrol vehicles.


Sergeant Brian Churchill

Sergeant Brian Churchill

Leadership influences behavior and guides results. In 2022, the American people will need effective law enforcement leadership more than ever. The data is clear: Better leaders create better work environments, which leads to better job satisfaction. We know that there is a direct correlation between officer morale and the quality of results in the field. Our profession must make a concerted and strategic effort to develop our people to face the current political and operational environments.

Treat leadership like a muscle and exercise it daily. In 2022, I recommend the following three activities to develop the human capital of your organization through leadership development:

1. Frame your challenges in the context of leadership and assign specific leadership tasks to junior staff – they are capable and will surprise you;

2. Write your leadership vision for 2022, make sure it is well communicated and understood;

3. Invest in formal leadership training, like the LAPD leadership program or the LAPD distance learning university, the return will be quantifiable positive.

2022 will not bring any respite from the complex challenges facing police services. Your agents and your community are looking to you. Be the leader our nation needs!

To download: LAPD University mobile training application

Brian Churchill is a Sergeant-II with the Los Angeles Police Department, currently assigned as the Officer in Charge of the LAPD Leadership Program. He is concurrently Lieutenant Commander in the Coast Guard Reserve and was a member of the White House from 2018 to 2019.


  • Accreditation by Frank Rodgers, The Rodgers Group, LLC
  • Active observation of Assistant Superintendent Paul Noël, Chief Detective, New Orleans Police Department
  • Active marksman response by Katherine Schweit, former head of the FBI active marksman program
  • Ambush Mitigation by Chief Terry Nichols, Town of Seguin, Texas Police Department
  • Community Policing Engagement by Rev. Markel Hutchins, President and CEO of MovementForward, Inc.
  • Community Policing by Chief Scott Schubert, Pittsburgh Police Department
  • Crime prevention by Peter Moskos, professor at the John Jay College of Criminal Justice
  • Crisis Communications by Judy Pal, Former NYPD Assistant Commissioner
  • Cybersecurity by MK Palmore, Former Head of the FBI San Francisco Cyber ​​Security Branch
  • Defensive tactics of Sergeant Ray Figueroa, Marietta Police Department
  • Fleet management by Chief Sean Washington, Fremont Police Department
  • Human factors science by Paul Taylor, Ph.D., University of Colorado, Denver
  • Leadership Development by Sergeant Brian Churchill, LAPD
  • Agent Fatigue by Lois James, Ph.D., Associate Professor, and Stephen James, Ph.D., Assistant Professor, Washington State University College of Nursing
  • Agent Morale By Barbara Cohen-Pavlo, PsyD, LAPD Psychologist, and Ronald Jay Cohen, PhD, ABPP, Clinical Psychologist
  • Agent Wellbeing by Dr David Black, Founder and Chairman of Cordico
  • Recruited by Sarah Shendy, MS, Administrator, Ohio Office of Law Enforcement Recruitment
  • Reserve Officers by Ross Wolf, President, Alliance of Volunteer Law Enforcement Officers
  • Curated by Sergeant Matt Cobb, Topeka Police Department
  • Risk management by Gordon Graham, Lexipol co-founder
  • Strategic Planning by Bob Harrison, Course Leader for CA POST Command College and Associate Researcher for RAND Corporation
  • Women in Law Enforcement by Maureen McGough, Co-Founder of the 30×30 Initiative

Click here to view last year’s playbook.

For a PDF of the complete playbook, complete the form below.

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