USCIS Data Officer Prioritizes Data Quality in Fiscal Year 2022

Written by Dave Nyczepir

The top priority for U.S. Citizenship and Immigration Services is to reduce the time it takes to obtain green cards, visas, and work authorizations in fiscal year 2022, and for its Office of the Chief Data Officer. , that means improving data quality first, according to CDO Beth Puchek.

The OCDO’s Data Quality Directorate has already created a process for USCIS’s more than 1,000 data analysts to report data issues, and then the office wants to streamline the processing of authorization documents. employment (EAD).

To do this, the OCDO must first use data to determine which cases are easier to decide among large groups before automating the process. — thus freeing up arbitrators to work on more difficult cases.

“Data standards are so important here because our legacy case management systems are very transactional; they’re not quite person-centric yet,” Puchek said, speaking at a virtual Data Foundation event on Tuesday. “So being able to link different records or different receipts around the same person – all of these apps are really for the same person – has become extremely important to reconcile as we design these latest streamlined processes.”

OCDO is set to refresh USCIS’ three-year-old data strategy, which has four goals: data management, business intelligence, analytics, and network optimization. The exercise will involve making “tough choices” about what the OCDO will and will not address this year, but data standards are the priority, Puchek said.

Puchek is optimistic that the OCDO can implement more of the 108 data standards approved in the past three years, although they are proving the most difficult discipline to raise among USCIS staff due to aging data standards. internal systems.

“Now it’s considered technical debt,” Puchek said. “So it’s hard to get it up in the agile backlog and prioritize it.”

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